Krakow hotels

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Grand hotel

Slawkowska 5/7, Krakow 31-014

Very well positioned, right in the heart of the city.
Excellent service from staff, very friendly and helpful.
Very large spacious rooms with good facilities.

Our Review

This is a very elegant hotel offering exceptional service to all of its guests. The rooms are large with high ceilings and well fitted bathrooms. More varied choice at breakfast would be an improvement. This is a beautiful old fashioned luxury hotel with character in an excellent location. A highly recommended hotel.

Guest Rating

4.7

out of

5

Overall

View all reviews

4.9 Location

4.7 Service

4.7 Cleanliness

4.3 Facilities

96% of 53 reviews recommend the hotel

Grand hotel, Krakow - Entrance

Grand hotel, Krakow - Entrance

Guest Reviews

Our guests have commented on the Hotel under the headings below. Click on a tab to see what they said ...

In the box below you will find customer comments relating to the service at this hotel.

Customer review digest, click to view whole review ...

staff were charming and so helpful... service staff were very good and friendly... Reception staff were very helpful... Excellent service... staff were very courteous ... staff were all highly professional and helpful... friendly and welcoming... Staff were very friendly and very attentive ... staff couldn't have been nicer ... staff were efficient and friendly... friendly staff,... the service was excellent... Staff particularly at the front desk are weak ... Staff, helpful and very friendly.... Although we checked our booking the week before going to confirm it, when we arrived they didn't have a room for us... staff could not have been more helpful. ...

Prices currently in Euros €

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