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This is a lovely hotel. It was spotlessly clean, staff were excellent. The breakfast could have been more varied but it still offered enough. The pool is tiny but pleasant. Tesco across the road is strangely comforting, and one can take the 124 bus across from Tesco straight to the square, 2.50 zl. each way.

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Yes, tea and coffee facilities in the room would have been nice, the pool could do with being warmer and cleaner, but all said and done the staff were beyond helpful, the food excellent and we were made really welcome. We really enjoyed our stay.

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The Sympozjum hotel, Krakow is located approx 10 mins bus journey from town. It also conveniently has a Tesco across the road. The staff and service was top class as was the food in the hotel restaurant. Myself and my mother visited Krakow in April/May 2008 and were unable to find a fault with this hotel. It truly does live up to it's 5 star rating.

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It would be just that little bit better if there were tea and coffee facilities in the room.

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for a 5* hotel I would liked to have seen coffee/tea making facilities in room

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Transport is necessary to get to the Town Centre and the many restaurants which most were value for money and suited everyone's taste.

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I was VERY disappointed when upon arrival at this hotel to be informed that the leisure facilities, i.e. the swimming pool, sauna and spa were being renovated!! Why were we not informed of this at the time of booking? If I had known, I would definitely NOT have booked this hotel. This was a special break for me and my partner to celebrate my 40th birthday without the children, and this was the main reason that I chose this hotel.

Comment
Lovely hotel and people. The pool is a little on the small size. Local tram transport easy to get into town and Taxi's are cheep. Hotel is near a huge Tesco and fast food outlets. We had a lovely lunch of Polish food in the hotel.

Comment
Only gave facilities a 3 as sadly the swimming pool etc was closed for refurbishment. The staff were very friendly and helpful. Asked for more pillows and they arrived within 5 mins. Tesco just across the road was a godsend for cheap wine and nibbles and open 24hrs. Taxis are very cheap and do not keep you waiting ages for them to arrive. Doesn't take long to get to your destination - they tend to drive at one speed - not for the fainthearted!!!!!